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RT4 Audio/Nav malfunction |
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dan2earth |
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Joined: Feb 05 2018
Member No: #3426
Location: Chartham Hatch |
I have been enjoying driving my 2009 2.7 HTI for the best part of 6 years and the audio/sat nav/computer has gone on strike. The sat nav has been unreliable since I bought it. In addition the display screen is blank, speed is displayed in Km/hr and the parking sensors don't work. My local citreon dealer in Canterbury (Kent) has suggested that a replacement unit will cost £3000. From your experience can it be repaired instead and are you able to advise who I might reliably go to. Many thanks Dan2earth | ||
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C6Dave |
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Member No: #1
Location: Northumberland |
Member on site m3mpower specialises in Navi System repairs, web site: - Click Here - | ||
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Hattershaun |
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Joined: Dec 19 2010
Member No: #320
Location: Bedfordshire, UK |
Magnelli Marelli offer a fixed price repair for the head unit for £350, what ever the fault. It's aimed at Citroën dealers who would sub contact the work of their customers. I'll get the details and post tomorrow. |
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c5tto |
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Hi I am having the same issue with my C6 currently, can anyone advise if they have had a successful repair to this fault? Thanks |
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C6Dave |
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Member No: #1
Location: Northumberland |
Anyone tried Cartronics for a quote or repair? - Click Here - | ||
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AndreSMCXXMC6 |
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Joined: Sep 09 2011
Member No: #615
Location: Groesbeek |
It sounds like a harddisk error. Buy a replacement on e-Bay (30 or 40 GByte) and copy the complete old one with all its sections on a PC. If the old hardisk is unreadable, you have to rebuild the harddisk from a firmware CD (8.31) and then rebuild the specific set-up for your car with a LEXIA (difficult) or from a MIRASCRIPT set-up (downloadable from internet) | ||
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Hattershaun |
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Joined: Dec 19 2010
Member No: #320
Location: Bedfordshire, UK |
Here's the information about the repair service offered to Citroën dealers by Clarion. I believe they will offer the same service to a private car owner. - Click Here -. You need to register and log on to access the service. They will repair all the audio/Nav systems fitted at the factory by PSA. The UK price in Nov 2016 for RT3/4/5 was £315+VAT, it may have increased now. |
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dan2earth |
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Joined: Feb 05 2018
Member No: #3426
Location: Chartham Hatch |
Many thanks for all your responses. I contacted Clarion and they are very happy to help but need the order to be placed by a dealership. I will let you know how I get on . They advised that its likely to take 5-10 days to fix but were unable to offer a price until they have seen the unit. Best regards dan2earth |
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grandadmark |
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Joined: Jun 07 2011
Member No: #508
Location: dronfield |
I have a similar problem n that the sat nav works but the route planner and voice commands have stopped. I have tried a reload of the system to no avail. As I am on software version 6.62 would it help to update to version 6.63 which I believe exists. If so has any one got a copy they would lend/sell to me many Thanks for any help Grandadmark |
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