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Non Functioning Heater Blower

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C6Dave   
Mon Dec 30 2013, 03:33pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
Back on topic

Looks like it's going to be a warranty claim......

The Heater Blower motor has definitely failed. I was shown an 'Info Rapid' from Citroen on the subject and it's a known issue in low temperatures apparently.

There was vague comment about 'insufficient tolerance' in the motor which means when it's cold, the motor sticks apparently.

In my case it's showing an open circuit across the motor terminals so the only option is to change it.

The motor is circa £230 and it's an hours labour to change. My local Dealer labour rate is only £50 an hour and the Warranty limit is £60 so now starts the negotiation with My Vehicle Warranty, if they answer the phone of course.......
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C6Dave   
Thu Jan 09 2014, 12:59pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
Well we can forget the warranty claim, the people who sold it to me haven't passed the info over to the claims handlers so I can't claim, and they aren't contactable any more..........

Anyway went ahead and told the dealer just to order the part a.s.a.p.

It arrived this morning so they fitted it straight away but...... why is there always a but?

The new motor was noisy so they have sent it straight back to Citroen so it will be next Tuesday now before a replacement arrives.........
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drummond   
Thu Jan 09 2014, 05:54pm
Joined: Sep 20 2010
Member No: #238
Location: Aldeburgh
In the (very) old days, a 2cv van (375cc) would set out from Slough, go to Paris- there were no motorways-get the part, and return to Slough the following day.

Mind you, it probably took them a week to get it up north
smihaialex   
Thu Jan 09 2014, 08:46pm
Joined: Sep 18 2012
Member No: #1031
Location: Bucharest
Sorry to hear that Dave, had that happen to me too - receive an original Citroën part that was in a bad shape and had to be sent back I know the feeling.

Sam

C6Dave   
Tue Jan 14 2014, 03:39pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
Just back from getting the heater blower motor (6441AJ) replaced on the C6 @ £328.05 which includes labour.

Good news is that it now works, bad news is that the mechanic clipped the front bumper taking the car into the workshop popping a parking sensor and breaking the headlight washer so there going to get it fixed.

Bumper needs painting but on a close inspection it looks like the headlight is damaged as well.......... but you can't see that on the image so it's going to be an expensive claim on their insurance



The bill for parts to overhaul the Tractions engine has just passed the £1,540.00 mark.

Not a good start to 2014
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Leo   
Tue Jan 14 2014, 03:50pm
Joined: Apr 20 2010
Member No: #94
Location: Belfast
Hi Dave,

Yes, it is a big car to manoeuvre when in a tight space - pays not to ignore the parking sensors!

Hope your luck turns good soon.

Leo
C6Dave   
Wed Jan 15 2014, 07:04pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
Leo wrote ...

Yes, it is a big car to manoeuvre when in a tight space - pays not to ignore the parking sensors!


But it was the long serving Service Manager that did it........

Anyway today he confirmed that I was correct and that the headlight also needs replacing at a cool £1,040.00 so those ones on ebay (not the correct side for mine I'm afraid) are a real bargain guys so don't let them slip away........
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C6Dave   
Thu Jan 16 2014, 10:19am

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
C6Dave wrote ...

Anyway today he confirmed that I was correct and that the headlight also needs replacing at a cool £1,040.00 so those ones on ebay (not the correct side for mine I'm afraid) are a real bargain guys so don't let them slip away........

Hm not so big a bargain as it's only the headlight shell which has a few scratches on it, no bulb or ballast etc. so if your thinking of bidding........ - Click Here -
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C6Dave   
Fri Jan 17 2014, 01:41pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
Well finally got to the bottom of the damaged bumper, it was hit by a van going into the workshop........

They have painted it but........ It's cracked inside the engine bay so needs a new bumper at a cost of £1,000. Add that to the cost of a headlight etc. etc. it's an expensive mistake.

BTW when I looked at the paint finish I told them that it wasn't acceptable anyway as it was 'orange peel' like and the new bumper must not be like that or they will get it to do again.
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1 User said Thank You to C6Dave for this Post :
 cruiserphil (17 January 2014)
C6Dave   
Thu Mar 27 2014, 05:01pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
over 2 months down the line and the car is now repaired as I collected it today.

It took from January until the end of last week to get a new headlight from Citroen in France........

BTW watch out on eBay for the old headlamp as the garage are trying to recoup some of the costs


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