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Failed Firmware Upgrade. Navidrive now flatlining !
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Author Post
MattHwk   
Sun Nov 27 2011, 08:13pm
Joined: Sep 30 2010
Member No: #246
Location: Solihull
 Thanks yet again to m3mpower. Sent me camera disc. Took 30 secs to load and very impressive. Beeps when entering camera zone and flashes up speed limit. Thanks again mate.Matt
Extant   
Wed Nov 30 2011, 02:39pm
No Longer Active
I've almost lost the will to live trying to get things sorted out. Over the past few weeks I've had repeated statements from the dealers saying that they have been trying get the claim submitted through the warranty claim system. Not having the right password, not having time to do things, not having answered all of the questions etc. etc. etc.

Finally, the claim has been registered and now I have to wait for an independent inspector of view the car as the claim is for over £1,000 and they have to make sure the [%*^#@!] thing is really broken and that I'm not pretending. that I have no stanav, stereo/radio, parking sensors, controls for the climate control, telephone, a speedometer that reads in kph instead of mph and a load of other things gone.
Extant   
Sun Dec 04 2011, 12:56pm
No Longer Active
Matt,

Your comment that "Bluetooth pairs well with my Blackberry, phonebook etc all good. Sound quality not as good as my Parrot or Sim in dash, but ok." has got me wondering. Does the new software only have Bluetooth or will I still have the sim card and built-in phone option as well?
MattHwk   
Sun Dec 04 2011, 09:20pm
Joined: Sep 30 2010
Member No: #246
Location: Solihull
 Hi Richard,
Bluetooth is not a Software/Firmware upgrade, it's only available on upgraded Hardware. The RT5 system has Bluetooth and Sim ( fitted on 3 litre c6's post 2010) the RT4 has Sim only. I suspect your warranty will supply a like for like replacement for your RT4, however the cost will likely be the same to supply a RT5 so suggest you ask the question and ask for the upgrade at no cost. Give it a go........Cheers, Matt
Extant   
Wed Jan 04 2012, 04:22pm
No Longer Active
What a [%*^#@!] saga this has turned out to be.

Finally, after a month and half after starting the process of getting the thing fixed under the Citroen extended warranty the car is finally going in tomorrow to be fixed. Not a Citroen problem but a [%*^#@!] useless shower the the dealership who have had to be taught stage by stage how to submit the claim on the Citroen system. I haven't bothered asking about a RT5 unit, I'll just be happy to have whatever they fit. Any further complications will be too painful to deal with.

I must remember is that the speed will be showing MPH, not the KPH I've had since the unit died.
MattHwk   
Wed Jan 04 2012, 04:46pm
Joined: Sep 30 2010
Member No: #246
Location: Solihull
 Hope it goes ok Richard. Though I suspect the saga is yet complete.....post us the next installment tomorrow.
drummond   
Wed Jan 04 2012, 09:29pm
Joined: Sep 20 2010
Member No: #238
Location: Aldeburgh
 Heh, heh, heh- my nearest one's Slough!!!
Extant   
Thu Jan 05 2012, 11:03am
No Longer Active
drummond wrote ...

Heh, heh, heh- my nearest one's Slough!!!

You can go off people you know! !boxi

Needless to say I will be looking for another dealer to take the car to after this is over.
Extant   
Fri Jan 06 2012, 03:14pm
No Longer Active
She's back with a fully functioning brain
One slight glitch to start in that the tyre pressure sensors hadn't been properly programmed but that was quickly sorted.
Telephone directory reinstalled - must be a RT4 unit as there's no sign of Bluetooth.
The new maps still think my offices are in the middle of a field with no road access. It will be interesting to see if it still thinks my house is on the other side of the river.

Just have to spend the next few months ripping CD's.
m3mpower   
Sat Jan 07 2012, 10:14pm

Joined: Oct 12 2011
Member No: #662
Location: Spain
Extant wrote ...

She's back with a fully functioning brain
One slight glitch to start in that the tyre pressure sensors hadn't been properly programmed but that was quickly sorted.
Telephone directory reinstalled - must be a RT4 unit as there's no sign of Bluetooth.
The new maps still think my offices are in the middle of a field with no road access. It will be interesting to see if it still thinks my house is on the other side of the river.

Just have to spend the next few months ripping CD's.


Hi
Which firmware version and what version of maps did your new unit come with ?
Website
Extant   
Mon Jan 09 2012, 09:02am
No Longer Active
I was just so pleased to get the car back that I didn't think to ask. I'll try and find out and let you know.
Extant   
Mon Jan 09 2012, 01:18pm
No Longer Active
I just popped out to the shops and the car started with a black screen. Actually, it was blue. Rather than the Citroen screen I got this.



WTF?
m3mpower   
Tue Jan 10 2012, 01:12am

Joined: Oct 12 2011
Member No: #662
Location: Spain
 Hi When RT4/5 is new, and never been programmed to a car, it displays "Magneti Marelli"

But once programmed to the car's VIN number:

VF3......it displays Peugeot
VF7......it display Citroen

And once programmed, it should always display one of these two logos

Your RT4 was obviously programmed at the dealer, and if it's showing "Magneti Marelli" it looks like it has lost it's programming...which is strange!

Is it beeping ?
Website
Extant   
Tue Jan 10 2012, 08:39am
No Longer Active
Thanks for that.

The only beep that I've had was with the low fuel warning. I think I should get back to the dealer and put it to them.
m3mpower   
Tue Jan 10 2012, 09:21am

Joined: Oct 12 2011
Member No: #662
Location: Spain
Extant wrote ...

Thanks for that.

The only beep that I've had was with the low fuel warning. I think I should get back to the dealer and put it to them.



Yes, definitely take it back, it's s new unit.
They need to reprogram the VIN, it will then show Citroen on boot screen

Regards
Website
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