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Main display fault |
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canegnafu
 
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  Joined: Oct 24 2014 Member No: #1914
Location: Rome |
Hi everybody suddenly and for no specific reason the display of my C6 3.0 HDI went "black", with no access to any function, showing the message: Please Insert Upgrade CD Is there anybody who already had this problem ? Is there any chance I can fix the problem by myself? Thanks a lot in advance Max  |
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MGmike
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    Member No: #3151
Location: South Queensferry |
I would say the hard drive has failed in the head unit. There's a member supplied tutorial on how to convert it to a flash drive - Click Here - Good luck |
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Tjensen
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 Member No: #954
Location: Bergen |
If you instert an update CD it will reinstall the system and repair/block out bad sectors in harddisk. This might be all you need. I did it many times before the HDD gave up after many years. Then I got a cheap HDD from Amazon. (but a flash drive is more elegant and fast) | ||
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
Thanks for the prompt reply but.....is there any chance to find online the UPGRADE CD? | ||
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C6Dave
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  Member No: #1
Location: Northumberland |
canegnafu wrote ... Thanks for the prompt reply but.....is there any chance to find online the UPGRADE CD? You could try this from France: - Click Here - or ask your local Citroën Dealer if they can get you a copy |
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
Thanks C6Dave! I've just placed the order......3 days for priority mail......I'll let you know... |
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Tjensen
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Member No: #954
Location: Bergen |
The operating system/update CD has a part number and can be ordered. It was also included in the packages of new maps (but this was a generic version and some C6 things are not included, but must be handled manually afterwards). I think the updated version is still 8.31. | ||
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AndreSMCXXMC6
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  Joined: Sep 09 2011 Member No: #615
Location: Groesbeek |
To get the unit to re-initialize completely you have to short circuit the reset points on the unit I believe | ||
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
AndreSMCXXMC6 wrote ... To get the unit to re-initialize completely you have to short circuit the reset points on the unit I believe Sounds interesting......but how to "short circuit"?? Anyway....the upgrade CD is on its way (....they say) |
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
wrote ... You could try this from France: - Click Here - or ask your local Citroën Dealer if they can get you a copy Hi here's the CD I've received from that link..  It took a few attempts but.....everything's back to work!  Thanks anyone for the valuable help. Max |
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C6Dave
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Member No: #1
Location: Northumberland |
Thanks anyone for the valuable help. Max Pleased it worked for you. Does it have 'part number' as it would be easier to get here in the UK rather than try and get from France these days. |
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
unfortunately......seems it was too good to be true... Everything was working until e few hours ago... Now the screen only alternates this logo.....  with this (total black).....  
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Tjensen
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Member No: #954
Location: Bergen |
Part number 9679242580, price in Norway ca 12 pounds (150 NKr) for the CD. Try it again, it is the repair process of the HDD that is the key. Before that: several attempts to press the "Dark" button for XX seconds for a restart. |
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
C6Dave wrote ... Thanks anyone for the valuable help. Max Pleased it worked for you. Does it have 'part number' as it would be easier to get here in the UK rather than try and get from France these days. Actually there were 2 CD's in the plastic box....but no part number on them  |
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canegnafu
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Joined: Oct 24 2014 Member No: #1914
Location: Rome |
Tjensen wrote ... Try it again, it is the repair process of the HDD that is the key. Before that: several attempts to press the "Dark" button for XX seconds for a restart. ......"several attempts to press the "Dark" button for XX seconds for a restart" were ineffective.....but now everything's back to work without doing anything....  well....actually it's not 100% "normal" yet....there's significant delay when pressing any button (e.g. changing a radio station, switching fron "Nav" to "Audio" to "Trip" mode etc...) Let's see what's next tomorrow..... Thanks again Max |
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