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RT4 Audio/Nav malfunction
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dan2earth   
Mon Feb 12 2018, 02:26pm
Joined: Feb 05 2018
Member No: #3426
Location: Chartham Hatch
 I have been enjoying driving my 2009 2.7 HTI for the best part of 6 years and the audio/sat nav/computer has gone on strike. The sat nav has been unreliable since I bought it. In addition the display screen is blank, speed is displayed in Km/hr and the parking sensors don't work. My local citreon dealer in Canterbury (Kent) has suggested that a replacement unit will cost £3000. From your experience can it be repaired instead and are you able to advise who I might reliably go to. Many thanks Dan2earth
C6Dave   
Mon Feb 12 2018, 06:50pm

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
 Member on site m3mpower specialises in Navi System repairs, web site: - Click Here -
Website
Hattershaun   
Tue Feb 13 2018, 09:21pm
Joined: Dec 19 2010
Member No: #320
Location: Bedfordshire, UK
 Magnelli Marelli offer a fixed price repair for the head unit for £350, what ever the fault. It's aimed at Citroën dealers who would sub contact the work of their customers.
I'll get the details and post tomorrow.
c5tto   
Wed Feb 14 2018, 10:26am
Joined: Nov 05 2016
Member No: #2847
Location: aberdeen
 Hi

I am having the same issue with my C6 currently, can anyone advise if they have had a successful repair to this fault?

Thanks
C6Dave   
Wed Feb 14 2018, 11:55am

Joined: Oct 01 2009
Member No: #1
Location: Northumberland
 Anyone tried Cartronics for a quote or repair? - Click Here -
Website
AndreSMCXXMC6   
Wed Feb 14 2018, 02:34pm
Joined: Sep 09 2011
Member No: #615
Location: Groesbeek
 It sounds like a harddisk error. Buy a replacement on e-Bay (30 or 40 GByte) and copy the complete old one with all its sections on a PC. If the old hardisk is unreadable, you have to rebuild the harddisk from a firmware CD (8.31) and then rebuild the specific set-up for your car with a LEXIA (difficult) or from a MIRASCRIPT set-up (downloadable from internet)
Hattershaun   
Wed Feb 14 2018, 08:37pm
Joined: Dec 19 2010
Member No: #320
Location: Bedfordshire, UK
 Here's the information about the repair service offered to Citroën dealers by Clarion. I believe they will offer the same service to a private car owner.

- Click Here -. You need to register and log on to access the service.

They will repair all the audio/Nav systems fitted at the factory by PSA.

The UK price in Nov 2016 for RT3/4/5 was £315+VAT, it may have increased now.
dan2earth   
Fri Feb 16 2018, 02:20pm
Joined: Feb 05 2018
Member No: #3426
Location: Chartham Hatch
 Many thanks for all your responses.

I contacted Clarion and they are very happy to help but need the order to be placed by a dealership. I will let you know how I get on . They advised that its likely to take 5-10 days to fix but were unable to offer a price until they have seen the unit.

Best regards
dan2earth
grandadmark   
Mon Mar 05 2018, 02:06pm
Joined: Jun 07 2011
Member No: #508
Location: dronfield
 I have a similar problem n that the sat nav works but the route planner and voice commands have stopped.
I have tried a reload of the system to no avail. As I am on software version 6.62 would it help to update to version 6.63 which I believe exists. If so has any one got a copy they would lend/sell to me
many Thanks for any help
Grandadmark
 

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