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Sphere with damage at the fitting lip - are these ok? |
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ul9601 |
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Joined: Dec 14 2014
Member No: #1975
Location: Auckland |
I bit the bullet and ordered a shipset of spheres from IFHS, which arrived fairly quickly (it spent almost as much time at the customs as it did crossing halfway around the world). I booked the car in for the job and was going through each sphere to make sure all is well. Unfortunately almost all of them have some sort of defect. I'm not sure if they would affect the fitment (and long term durability). I'd appreciate the opinion of more learned members in the forum. One has actually a part of the lip deformed (the plastic protective cap cut through similar to the later photo) Four have one or more nicks on the lip (but no deformation) Three have a bit of deformation on the seal. What are your thoughts? Cheers Sam |
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gmerry |
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Joined: Dec 11 2009
Member No: #21
Location: Scotland |
Hi Sam, if you were not so far from the supplier, you would have a case for returning the "damaged" goods. However, giving the time and cost involved in their replacement, you need to make a detailed examination of:- 1/ the threads (use a magnifying glass) 2/ The sealing face for the rubber seal. None of the dents and nicks in the photos that you have shown, involve the two areas above. Note, best to fit the seals into their grooves before fitting the new spheres. You can buy a replacement sphere seal from EuroCareCare (if needed) - Click Here - regards Good luck with the Test at Eden Park! |
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ul9601 |
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Joined: Dec 14 2014
Member No: #1975
Location: Auckland |
Thanks G. Does anything fit into the bore of the sphere at all? If not, I can risk it and ask for partial refund. I think the defects weren't caused during the transit as only two of the protective caps were damaged and only one of them has a defect (which is the deformed lip). Cheers Sam PS As for the rugby, ABs are too dominant, not good for the world rugby. There were times I'd stay up all night to catch ABs play Springboks but not any more - parity makes top level sports fun. |
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cruiserphil |
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Member No: #38
Location: Celbridge |
Sam, As per G, once the threads are fine and the sealing face is good there is no concern with the lip damage. As you say, unfortunate in transit - but not a show stopper. As for the seals I would fit them and if you get a bit of leakage, you can replace them. Keep the questionable seals for the easy to access spheres!!! Unfortunately I'm not qualified to comment on rugby. When G mentioned a test I thought it was for your car! Best regards, Phil C. |
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ul9601 |
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Joined: Dec 14 2014
Member No: #1975
Location: Auckland |
cruiserphil wrote ... Sam, As per G, once the threads are fine and the sealing face is good there is no concern with the lip damage. As you say, unfortunate in transit - but not a show stopper. As for the seals I would fit them and if you get a bit of leakage, you can replace them. Keep the questionable seals for the easy to access spheres!!! Unfortunately I'm not qualified to comment on rugby. When G mentioned a test I thought it was for your car! Best regards, Phil C. I reckon the deformation on the lip might have happened during transit but the nicks must have been at the factory, as the protective caps on them are fine. As for the seals, I'm positive they were damaged in transit (or storage) as they were pinched between the protective cap and the sphere (the threaded part sits facing down) - it's unfortunate but could have been easily avoided in my opinion... I'm definitely replacing the affected seals, as it's not worth the labour cost to do the jobs again. Downside is the OEM seal seems around 5 times the price of the IFHS ones (which would mean around 10 times here - we get seriously ripped off here in NZ). Thanks guys. |
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ul9601 |
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Joined: Dec 14 2014
Member No: #1975
Location: Auckland |
GBP12 for sphere seal. Ouch. At least they have it in stock. | ||
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ul9601 |
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Joined: Dec 14 2014
Member No: #1975
Location: Auckland |
UPDATE: The Sphere Shop gave me the full refund, which I thought was a bit over the top given that only some of them had defects and only the one with the deformed lip concerns me. I'll discuss the "fair" reimbursement amount with them. |
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ul9601 |
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Joined: Dec 14 2014
Member No: #1975
Location: Auckland |
Update: I had a number of correspondences with them since, they apologised to me profusely for 1) the defective products and 2) my emails being sent to their junk email folder and not getting back to me for a couple of weeks. I came up with a partial reimbursement proposal (full refund on the sphere with the deformed lip and seals and partial refund on the other damage) and put to them but they pretty much told me just keep it. In short, I really can't fault their customer services (minus their junk mail folder management) but just watch out for any defects although their product reputation has been good from what I've heard. |
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